ZOTAC Says Fake Invoice Led to RTX 3060 Warranty Denial

ZOTAC has explained why it denied a warranty claim for a GeForce RTX 3060 after a Reddit user raised concerns about the case.

The user said the graphics card was about one year old and had been bought the previous year. Screenshots shared by the user reportedly showed ZOTAC denying the claim because the card had already completed its three-year warranty term. The company reportedly said the GPU had been sold two years after its original import date.

ZOTAC said a fake invoice had been used to register the product for warranty coverage. The available summary does not identify who supplied the invoice or establish when it was submitted.

The case raised questions about ZOTAC INDIA's warranty process. The information comes from Wccftech's account of the Reddit post and the screenshots it described; the underlying documents and the company's full statement are not included in the provided source.