Amazon’s delivery glasses could capture several thousand images per shift

Amazon is testing smart glasses for delivery drivers that could capture several thousand images during a typical shift, according to Bloomberg, as reported by The Verge. Amazon plans to upload the images to its AI Wellspring platform.

Amazon’s Viraj Chatterjee told Bloomberg the company had not considered whether customers could opt out. He said the data would be used to “enhance the delivery process” and that surveillance was not the intent. Chatterjee also said Amazon’s systems would blur people and license plates before the images went to human reviewers.

Bloomberg reported that Amazon confirmed images from the glasses could be obtained with a warrant. The company did not specify how long it plans to store them. Customers reportedly will have no way to view images of themselves or their property, or ask Amazon to delete them.

The images are expected to be similar in quality to the quick photos drivers take when leaving a package. Amazon plans to put 20,000 more pairs of glasses into use by the end of 2027. Drivers in a pilot program have already made more than 275,000 deliveries while wearing them.

The Verge notes that Amazon delivery drivers have previously raised concerns about in-vehicle AI cameras, including complaints about seat-belt detection, prompts to pull over for coffee, and leaked footage.