OpenAI says ChatGPT’s Apple Intelligence integration underperformed

OpenAI says ChatGPT’s integration with Apple Intelligence saw minimal use and persistently underperformed, according to court filings in its dispute with xAI, now known as SpaceXAI.

The filings say that by the time xAI filed its complaint against OpenAI, “it was clear that Apple’s integration of ChatGPT was dramatically underperforming.” OpenAI also described the integration as “persistently underperforming.” The statements are OpenAI’s allegations; much of the relevant section of the filings is redacted.

Apple added ChatGPT to Siri in December 2024 through a multi-step opt-in process. ChatGPT was also available in features such as Visual Intelligence, where it could provide additional context about images taken with an iPhone camera.

OpenAI’s filing says its expert, Dr. Catherine Tucker, calculated the share of generative AI consumers who accessed ChatGPT through Apple Intelligence. OpenAI says the result was consistent with its internal view that Apple Intelligence saw minimal use, and characterized the effect of the integration on competitors such as xAI as “indisputably de minimis.”

The filings do not establish why usage was low. Possible explanations raised in the source article include the opt-in steps, Siri’s limitations, or users choosing ChatGPT’s standalone app. The source says the available documents do not resolve which explanation, if any, was responsible.