Framework Customer Pays $800 Extra, Then Gets Laptop With “No RAM Installed” Error

Wccftech reports that a Framework customer paid an additional $800 after the company reduced the RAM capacity originally offered with a pre-order. The customer later received a laptop that displayed a “No RAM Installed” error.

The report says the laptop was delayed and that the customer paid the extra amount months after placing the pre-order to restore the original RAM capacity. It does not identify the customer or provide details about the laptop’s configuration or the cause of the error.

Framework has said that supply constraints led it to raise memory prices, according to the report. The available account does not say whether the faulty laptop was repaired or replaced.